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Shipping

Deliveries from the online shop depart every weekday!

Estonia, Sweden (Economy, home delivery) (7 working days) 15,80€


Estonia, Sweden (Priority, home delivery) (3-7 working days) 20,80€

1 day + Nordic countries 3-5 working days. Other Europe 3-7 working days. Other world 6-14 business days.


Germany (Priority, home delivery) (3-7 working days) 20,80€


Delivery to outside of Finland, EU countries  (International shipment, home delivery) (2-8 working days) 25,00€

Including: Sweden, Baltic countries, UK and other Europe areas

Order will be send by our local Post Office as Internationals shipment or GLS Parcel, tracking code will be send to your email. Your local Post Office or GLS courier will deliver the package to you. If your address is outside from Finland, this is the only shipping method for you. Sweden and Baltic countries 2-4, other Europe 3-5, coverage areas 8 days.


Next shipping methods avaible only in Finland (Domestic packages)

Pick-up (free)

You will get text message when the order is ready for pickup. Order can be picked up from address: Puhelinkatu 1 b 6, 15230 Lahti, Finland.


Domestic parcel (1-2 working days)  7,00€ 

Pickup from nearest Posti outlet. Package will be automaticly send to nearest Posti Office/Outlet from given shipping address.


Parcel Point (Smartpost) (1-2 working days)  7,00€

Pickup from nearest Posti Parcel Point. Package will be automaticly send to nearest Posti Parcel Point from given shipping address.
If you want to change Parcel Point where you want to pickup the package, please send us email to store@grop.fi after order has been placed. Just chooze Parcel Point/Smartpost as shipping method and email us for more details.
(In the future, Parcel Point can be selected when placing order in our Webstore.)


Home delivery (1-3 working days)  12,00€

Receiver will get phone call in 1-2 days before delivery, final delivery time will be agreed with package driver.
Delivery is possible in bigger cities until 21:00. In other places until 14:00.


Matkahuolto Near Parcel (1-3 working days)  7,20€

The parcel is delivered to the Parcel Pick-up Point nearest to the consignee’s (recipient’s) address or chosen by the consignor (sender) within 1-3 workdays.

(Nearest Pick-up Point can be Matkahuolto, K-Market, R-kioski, Tokmanni and many other Matkahuolto partner companies.)


 

Returns
Normal products can be returened after 14 days when order is made. Products need to be marketable, we don't accept broken packages.
If you aren't happy and you want to return the order, send us email to store@grop.fi and you will get instructions for the return.

The postal payment for the unpublished packet and the resulting processing costs are deducted from the amount to be refunded.

Special products what has been made for you by your request, can't be returned. 
Webstore may make an exception and allow a refund if the product is of such a nature that it can be resold.
If for some reason you want to return the order product, you must agree with the customer service (email: store@grop.fi phone: +358 401313311)